Role : Physiotherapy TL – Homecare & Clinic, Gurgaon
Location : Gurgaon
Department : Homecare Medanta
Key Responsibilities:
- Manage daily operations of homecare and clinic physiotherapy services
- Plan and Mange rosters, shifts, leave planning, and replacements
- Ensure optimal therapist utilization and service continuity
- Handle patient, therapist, and doctor escalations
- Coordinate with OCC, billing, sales, and operations teams
- Meet, coordinate, and act as the key liaison with hospital doctors and clinical staff for patient discussions, therapy planning, referrals, and treatment alignment
- Ensure adherence to clinical protocols, documentation, and quality standards
- Conduct clinic and field visits to monitor service quality and therapist performance
- Ensure compliance with clinical SOPs and safety guidelines
- Support internal audits, clinical reviews, and compliance checks
- Prepare and share regular MIS and reports on operations, utilization, escalations, and performance
- Support onboarding, training, and performance monitoring of physiotherapy staff
- Ensuring Physiotherapy Documentation compliance
Eligibility & Experience:
- BPT – Mandatory | MPT – Preferred
- 7–10 yearsof experience in hospital and/or homecare physiotherapy
- Strong Clinical judgement
- Prior experience in team handling is preferred
- Ability to work with multidisciplinary clinical teams
