Downtown Toronto & Leslieville | Full-Time, In-Person
About For Health’s Sake
For Health’s Sake is a women-owned, multidisciplinary health clinic founded in 2018 by Registered Massage Therapists Katie White and Chloë Tudor. What began as a vision for the kind of clinic we always wished existed has grown into a warm, community-focused space where mental and physical health are cared for side by side. We now have three locations across Toronto, including our recently opened first franchise in the Kingsway, and continue to expand our reach while staying true to our heart-led, people-first values.
This role will oversee our Downtown (Queen W & Spadina) and Leslieville (Queen E & Leslie) clinics, where we offer Psychotherapy, Physiotherapy, Chiropractic Care, Acupuncture, Osteopathy, Massage Therapy, and Naturopathic Medicine. We believe healing happens best in environments rooted in kindness, connection, and collaboration, and we’re proud to have built clinics filled with plants, natural light, music, and people who genuinely care.
We’re looking for a warm, highly organized, and proactive Clinic Manager to oversee daily operations across both locations and to help us continue delivering exceptional care to our community.
About This Role
This is a leadership role responsible for the smooth day-to-day operations of two busy multidisciplinary clinics. The Clinic Manager is the central point for admin leadership, practitioner onboarding, client experience, and operational systems.
You’ll work closely with the co-founders to ensure our clinics run efficiently, our team feels supported, and our clients receive the thoughtful, human-centered care we’re known for.
This is a fully onsite position, rotating between our Downtown (2 days in person) and Leslieville (3 days in person) locations.
Key Responsibilities
Clinic Operations & Systems
- Oversee daily operations across two clinic locations
- Manage scheduling, room utilization, and practitioner availability
- Order and maintain clinic supplies and inventory
- Monitor and improve workflows to enhance efficiency and client experience
- Track KPIs including cancellations, fall-offs, consult conversions, and AR
- Ensure JaneApp EMR is accurate and up to date (scheduling, billing, profiles)
Admin Team Leadership
- Supervise and support front-desk team
- Manage admin scheduling, coverage, and training
- Conduct role-plays, call listening, and performance feedback
- Lead admin meetings and contribute to performance reviews
- Ensure consistent, compassionate client communication standards
Practitioner Lifecycle
- Coordinate onboarding/offboarding of practitioners
- Set up Jane profiles, direct billing portals, calendars, and website listings
- Arrange headshots, clinic tours, and orientation training
- Manage birthday tracking, vacation requests, and team communications
Client Experience
- Handle client concerns and complaints with professionalism and care
- Monitor consult outcomes and rebooking rates
- Support fall-off follow-ups and waitlist management
- Maintain a welcoming, organized clinic environment
Marketing & Communications
- Coordinate team photos/videos for social media
- Write weekly newsletters
- Update Psychology Today profiles and website team pages
- Support promotional campaigns and in-clinic signage
Financial & Administrative Oversight
- Weekly Accounts Receivable tracking
- Admin payroll coordination
- Price updates in Jane and on website
- Support corporate health and franchise admin tasks as needed
Experience & Qualifications
We’re looking for someone who brings:
- 2+ years experience managing a medical, wellness, or dental office
- Strong familiarity with JaneApp (major asset)
- Experience supervising admin teams
- Comfort with EMRs, scheduling, and billing systems
- Excellent written and verbal communication
- Experience handling client concerns in a healthcare setting
- Strong organizational and multitasking skills
Education in health administration, business, or operations is an asset. Overall experience and the right mindset matter most.
Skills & Attributes
The right person for this role is:
- Warm, professional, and people-centered
- Highly organized with strong follow-through
- Calm under pressure and solution-focused
- Confident having respectful, clear conversations
- Detail-oriented without losing sight of the bigger picture
- Collaborative while able to work independently
- Passionate about healthcare and community
Compensation & Benefits
- $24–$27/hour based on experience
- Full-time, 40 hours/week (Mon–Fri, 9–5)
- $650 annual clinic credit toward services
- 30% staff discount on all services beyond credit
- 20% off supplements
- Your birthday off – we don’t believe you should work on your birthday!
- Annual bonus structure based on clinic growth:
- 25% growth = $500
- 35% growth = $850
- 45% growth = $1,200
- Opportunity for growth as the company expands
- Opportunity for hybrid position after 6 month review
Interview Process
- Virtual interview to see if we are aligned
- In-person interview (60 minutes) with co-founders
- Additional interview if needed
- Offer pending positive references
Why Join For Health’s Sake?
- Be part of a women-owned, values-driven clinic
- Work in beautiful, calming spaces designed for healing
- Join a close-knit, supportive team
- Make a real impact on client and practitioner experience
- Grow with a company that cares deeply about its people and community
At For Health’s Sake, we’re more than a clinic, we’re a community built on compassion, inclusivity, and connection. If this feels like the kind of place you’d love to contribute to, we’d love to meet you.
Apply with your resume and a short note about why this role speaks to you.
Equal Opportunity Statement
For Health’s Sake is committed to creating an inclusive and welcoming workplace. We encourage applications from all qualified candidates and will provide accommodations throughout the hiring process as needed.
Job Type: Full-time
Benefits:
- Casual dress
- Company events
- Paid time off
- Store discount
- Wellness program
Work Location: In person
