"Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."
Who we are
At Sodexo, we offer 100+ service solutions across diverse sectors-corporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality of life for those we serve. Our inclusive, diverse, and equitable work environment empowers employees to thrive and make a meaningful impact. With a strong foundation in our values of Service Spirit, Team Spirit, and Spirit of Progress, working at Sodexo is more than just a job-it’s a chance to be part of something bigger.
Join us and act with purpose every day!
Position Title: Lead- External Communication (AGM/GM)
Location: Mumbai
Role Overview
We are seeking an experienced External Communications professional to lead our corporate communication initiatives. The ideal candidate will have strong expertise in media relations, crisis management, social media, consumer PR, and leadership profiling, along with a deep understanding of the food & beverage/Consumer sector. This role will be responsible for managing corporate social media platforms, driving external communication strategies, profiling leadership in industry platforms, supporting marketing initiatives, and ensuring consistent brand messaging.
Key Responsibilities:
Media Relations & PR
- Build and maintain strong relationships with journalists, media houses, and industry influencers.
- Lead external communication campaigns to enhance corporate reputation and brand visibility.
- Develop press releases, media kits, and editorial content (content creation is in-house).
- Handle crisis communication promptly and effectively to protect brand image.
Digital & Social Media Management
- Manage and grow the company’s LinkedIn, Instagram, and Facebook corporate handles.
- Oversee website content updates, SEO initiatives, and ensure alignment with brand positioning.
- Support marketing in paid digital campaigns, ensuring consistent messaging across platforms.
- Drive strategic use of social media for thought leadership, stakeholder engagement, and reputation building.
Leadership Profiling & Thought Leadership
- Identify and secure speaking opportunities for senior leaders at industry events, conferences, and summits.
- Manage award nominations for leadership and organizational recognition.
- Develop profiles, keynote content, and presentations to position leadership as industry thought leaders.
Strategic Communication Support
- Collaborate with internal stakeholders to craft messaging for campaigns, product launches, and leadership communications.
- Work seamlessly within a matrix organization and multi-tasking environment.
- Partner with external agencies and leverage an existing agency network for PR and digital support.
Team Management
- Operate as an individual contributor or manage a lean team of 1–2 members, ensuring delivery of high-quality communication outputs.
Skills & Qualifications
- 10–12 years of experience in external communications, media relations, or corporate PR.
- Strong exposure to the food & beverage or consumer industries is highly preferred.
- Proven ability to manage crisis situations and respond with agility.
- Strong expertise in social media strategy and execution for corporate or leadership branding.
- Excellent content writing and storytelling skills (content creation to be done in-house).
- Experience in leadership profiling including events, conferences, awards, and speaker management.
- Hands-on experience in SEO and digital campaigns.
- Ability to navigate matrix organizations and handle cross-functional collaborations.
- Established network with agencies for onboarding and partnerships.
- Strong organizational skills, multitasking ability, and high attention to detail.
What We Offer
- An opportunity to lead high-impact corporate communication initiatives.
- A dynamic work environment with exposure to senior leadership and strategic decision-making.
- Flexibility to shape and grow the external communications function within a leading organization.
This role offers an opportunity to contribute directly to Sodexo’s growth journey by shaping a future-ready, engaged, and high-performing workforce.
Why SODEXO:
- Healthy Work-Life Balance
- Leadership Development
- Global Career Opportunities
- Cross-Functional Collaboration
- Inclusive Culture
- Competitive Compensation
- Comprehensive Health & Wellness Benefits
Disclaimer: If you do not hear from us within 14 days of your application, please consider your application unsuccessful on this occasion.
